This study aims to examine and analyze the application of capacity building model of government officers to the Department of Education of North Buton and to study and analyze the quality of public services at the Department of Education of North Buton. There are several things that become the focus of this research that is the application of capacity building model of government officers which includes knowledge and skill. Furthermore the variable quality of public services includes speed, accuracy, friendliness and comfort. This research is a qualitative research. The population of this study is all Civil Servants in the Department of Education of North Buton, amounting to 43 people. The sampling technique used total sampling technique so that the sample of the study amounted to 43 respondents. To support the data of the respondents, the informants were assigned to the Department of Education of North Buton, the Secretary of Department of Education of North Buton, General Affairs Section and Civil Service of North Buton and 5 employees at the Department of Education of North Buton. Based on the results of the analysis and discussion, it can be concluded that in general the capacity of the officers in the Department of Education of North Buton is in quite good category. Reviewed from the dimension of knowledge (knowledge), the officers have a good knowledge about the knowledge of service procedures. In addition to the skill dimensions of the officers in the Department of Education of North Buton have administrative skills and social skills, but still have sufficient skills of managerial and technical skills. Furthermore, the staffs at the Department of Education of North Buton generally show good service, it is seen from the ability to provide fast service, ready to provide services, be friendly in providing services, adequate workplace, and the state of facilities and infrastructure in good condition.
