The Picture Archiving and Communications System, commonly known as PACS, enables storage and visualization of digital radiographic images, such as X-ray, computed tomography, and magnetic resonance imaging. This study was aimed at assessing the acceptability of PACS among users at Dubai Hospital. Data was collected using survey questionnaire, which was distributed to 100 users and the response rate was 53%. The usefulness of the system is correlated with the availability of high-quality images, reduction in frustrations of using films and an improvement in their workflow. Further, 86% of the respondents reported that that PACS had introduced positive changes in their workflow and met their expectations. Thus, our survey revealed that users at Dubai Hospital had the positive impression about the implementation of PACS in the hospital because it improved their working conditions and functioning as a whole.
